Custom Jewelry Inquiry
Custom Jewelry Inquiry
We stay true to our word, the diamonds you pay for are the diamonds we will provide! Ask about our jewelry appraisal offers!
A member from our team will reach out to you within 24 business hours of you submitting your inquiry
The Four Step Process
Step 1 : 3D computer aided design done! Includes a 360 view of your piece, gram weight & Carat weight as well as sizing
Step 2 : Confirm your design, and we start the production, wax printing and molding
Step 3 : We cast, polish and inspect!
Step 4 : Enjoy your custom piece from Diamond Touch Toronto #DTTMADEIT
All items ordered from Diamond Touch Toronto will be shipped via FedEx/UPS/Parcel Pro to nearest courier hub to the shipping address given at the time of order. All clients must directly sign for his or her package and present a form of identification, (Passport or ID card). Any customer that fails to sign for and receiver his or her package will be responsible for all shipping fees from that point forward.
Each jewelry item we offer is handmade, custom-made and custom-fitted for each individual customer. Because of this, all items and orders, including custom and engravable pieces are considered final sale and may not be returned, cancelled or exchanged at any time, unless in written consent from Diamond Touch Toronto. It is the customer's responsibility to measure their size prior to purchasing. Custom pendant deposits are refundable if the CAD has not been completed. If cadis made for your custom piece, no refund will be issued. In stock jewelry or custom jewelry are nonrefundable once purchased. All sales final.